Your clients want to keep things quick, clear and easy – and that’s what they’ll get with our digital solutions.
Digital technology for an enhanced customer experience
Intact’s innovative digital solutions give your clients the power to access their insurance records, report an auto claim, and much more, whenever and wherever they want. And if they need advice, your contact information is right in front of them, on their Client Centre screen!
This online reference tool helps customers:
- access their insurance documents with information on deductibles, coverage and other benefits;
- file an auto insurance claim online by answering just 10 questions, with 90% of the required information already filled in on the screen;
- take and securely send photos of damage to a vehicle;
- track the progress of their home and auto claims;
- set up the digital proof of auto insurance on the lock screen of their smartphone, protecting their personal information;
- track their scheduled payments;
- get in touch with you quickly by phone or email – since your contact info is right there.
4 good reasons to help your clients go digital
Productivity gainsGiving customers easy access to their own policy details boosts your productivity and operational efficiency.
Your value as an advisorEmpowering your clients to find the answers to simple questions will give you more time for your role as an expert advisor.
Business developmentHaving more time to help customers with their transactions means you can find them the insurance solution that perfectly suits their needs.
Enhanced customer experience and loyaltyOur digital solutions give your customers an enhanced experience that meets their expectations for mobile convenience.